Spa Journey: On arrival; (Please arrive a minimum of 30-minutes prior to your treatment time) -we will ask you to fill in a consultation form -Treatment options and time will be confirmed -Robe, towel, slippers will be given to each guest -We will show you how to get around the spa, how to use the lockers and any other information you may need for the day. Treatment: -You will be taken to the relaxation area where our ESPA trained therapists will collect your from, to take you through to our exquisite private treatment rooms to carry out your chosen treatment. Afterwards you will be taken back through to the relaxation area where you can lounge for as long as you may wish. Departure: -A voucher for your drink will be given to enjoy in either of our bar areas -Please let us know if you have any feedback, feel free to take a card and put your experience with us on trip advisor -Fancy a bite to eat or a refreshment, head on up to our bar ’The Library’, or our Mexican/Japanese restaurant ‘Peter Street Kitchen’ - please check the open times. - not included in package